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FAQ
Email
Email
How do I authenticate my From email address?
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How do I add an unsubscribe link to any of my own mailings I have created?
How are open rates calculated?
What is a SPAM trap?
What is a SPAM complaint?
What is the Anti-Spam law?
How do I add emails to my campaign?
What are role based email addresses and how does the system handle them?
How does my portal track data when I use a third party system for a mailing?
What is considered an acceptable bounce rate?
How does the portal track email opens?
Why did I not receive my test email?
What are bounce rates?
What are click rates?
Where can I create my own emails?
How do I create an email?
Can I add PDFs to Create Your Own emails?
Is there a basic set of validation rules that determine the format of an email?
How can I improve my email open rate and click through rate?
Are sub-domain email addresses supported?
What is a Whitelist?
What are the sender email addresses for email notifications and exports?
Why is my recipient on the suppression list?
What does Merged Version mean?
Are Test emails included in my email credits?
What email clients are supported?
How do I add a salutation to my email?