About Mailing Limits

A partner is allotted a number of email credits per month, based on their current email service tier. The > Settings > Mailing Credits page shows how these have currently been used. The page is available to the account administrator.

• Monthly Limit: The number of email credits allotted per month.
• Sent: The number of individual emails that have been sent out month-to-date. Opt-in Authorization emails are considered as part of the Sent email count.
• Remaining: The number of emails available to send out month-to-date.
• Per Mailing Limit: The number of emails the partner is allowed to send out in one mailing.
• Bounce Rate: This bounce rate indicates the percentage of times this month your emails have failed to reach their destination successfully. A monthly bounce rate lower than 8% will qualify for increased mailing limits review. However, your bounce rate should be less than 5% to maintain a positive sender reputation on the portal.