What is a social form and how do I use it?

You may have the option to include a social form with each social post sent out from the portal.

A social form is a data collection page that requires anyone trying to engage with your social media posts to provide basic information about themselves.  If provided, you must personalize the from to meet your business needs and brand standards, and ensure that any placeholders are generating content correctly.

Like all personal information, data collected using the social form is subject to privacy legislation.

For information on including a social form with a social post, see these articles:

• Managing Upcoming Posts
• Activating Library Social Posts
• Create Your Own Social Posts

How to personalize the Social Form

1. Navigate to your Social Form page.
2. Make changes to the form as required. for information on the tasks you can carry out, see Personalizing a Social Form.
3. Click Save.