Note
Campaign Social Posts cannot currently be sent via social media accounts at the Personal level. You must link a Company level social media account via the Social Settings in order to leverage Campaign social posts. For more information, see Connecting Social Media Accounts.
Suppliers may choose to package certain social posts within a product/solution/event-focused marketing campaign. These social posts are intended to be used in a multi-channel approach alongside emails, landing pages, reference materials, and more.
To find campaigns that contain social posts, follow the steps below:
- Navigate to Campaigns > Browse Campaigns.
- One the left-hand sidebar, under Activity Type, select Social Media.
- You will see a list of campaigns that contain campaign-specific social media posts.
- Once the campaign is activated, you can personalize the posts within the campaign.
For more information, see Activate Campaigns and Manage Campaigns.
Note
If you subsequently archive the campaign, all mailings scheduled for the future are canceled and all workflows associated with the campaign are deactivated. You will need to re-schedule mailings and workflows to reactivate them.
Any scheduled social posts in the campaign will not be canceled. They need to be unscheduled manually.
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