Approving / Rejecting Requests for User Accounts

You may be asked to accept or reject a request to add a user to your partner account. This may happen if a user from your organization has registered to join your supplier's partner program, either directly or via invitation from the supplier.

When the user submits their registration, all Administrator users in your partner account receive an email about the request. They can approve or reject the request as applicable, by clicking the link in the email:

Administrators can also review user requests through the partner portal:

1. Navigate to > Settings.

2. Go to the Manage Users tab in the left hand sidebar. This opens a list of all users in your partner account. The list is divided into Unapproved Users and Approved Users.

   

3. Click Review for the required entry in Unapproved Users.
4. Make adjustments to the user's details, if required. Ensure that all required fields are completed.
5. Click Approve or Reject, as applicable.