Terms & Conditions

Important

New partner accounts must typically accept the platform Terms and Conditions (T&Cs) within 30 days of their first user (any role) logging in. Failure to do so may result in a suspended account.
Additionally, you may have a set of T&Cs that your suppliers require you to accept before participating in their channel program. It is presented to all new partners and partners must accept before being allowed to access the partner portal.

The Terms and Conditions of Service ensure that Unifyr and our customers meet the high standard of data privacy protection introduced by the EU General Data Protection Regulation (GDPR) which came into effect in May 2018. You can see the complete documents on our Legal Notices page.

Note about Sensitive Partner Data:

Sensitive data (such as names of accounts/leads/social media contacts) that a partner inputs into the platform does not get shared with the supplier. Suppliers are able to see aggregated metrics relating to a partner’s use of the platform, for example, the number of social posts that a partner executed; but are unable to see identifiable information unless a partner chooses to share that data with them, for example, by registering a lead. This is set out in our terms of service. The wording sets out that a Customer will only process this data if a Partner shares the data with them.

T&Cs acceptance

Acceptance of T&Cs differs for platform T&Cs and supplier T&Cs:

Platform T&Cs - any user of any role can accept them on behalf of the whole partner organization
Supplier T&Cs - there are three options for partners to accept supplier T&Cs (if the supplier provides them) - the supplier decides which method to use:

Partners will be shown the Terms and Conditions of Use (linked below). There are three options for partners to accept provided T&Cs, your supplier decides which method to use:

The Administrator accepts the T&Cs on behalf of all users

Non-Administrators can either select Continue to the application (without accepting the T&Cs) or Alert Account Administrator.

If they choose Continue to Application, they can use the partner portal until the deadline for the Administrator to accept the T&Cs has passed.

If they click Alert Account Administrator, an email is sent to the account Administrator, advising them that they must accept the T&Cs on behalf of the partner organization.

This is an example of the email that is sent to the account Administrator when this occurs:

Any single user accepts the T&Cs on behalf of all users

The first user in a new account to log in to the portal, or the first one in an existing account to log in after the T&Cs have been updated, is asked to agree to the T&Cs on behalf of the organization. Once they've confirmed, no further request is made to any other user.

Every user must approve the T&Cs themselves

Every user, including the Administrator, sees a checkbox on their login screen to confirm that they accept the T&Cs.

Your supplier may have requested that acceptance of T&Cs automatically opts you in to receiving communications from them. You can change your opt-in preferences in My Settings > Notifications, if required. For more information, see Can I manage my own settings?.