Generating a HAR File for Microsoft Edge

To generate a HAR file from an Edge browser:

1. Open Microsoft Edge and go to the portal page where the issue is occurring.
2. Press F12 on your keyboard.
3. If prompted to confirm, click Open DevTools.
4. In the DevTools panel, select the Network tab.

5. Look for a Record network log button in the upper left corner of the tab, and make sure it is red. If it is grey, click it once to start recording.

   

6. Enable the Preserve log setting.

7. Click Clear network log to clear out any existing logs from the Network tab.

   

8. Carry out the tasks that cause the issue you're reporting, while network requests are being recorded.

9. Once you have reproduced the issue, and you see that the DevTools panel has finished logging your actions, click the Export HAR download icon. Save the file to your computer.

   

10. Upload your HAR file to your ticket or attach it to your email so that our Support team can analyze it.

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