If your CRM uses URLs to verify security information, for example Microsoft Dynamics, follow these steps to add the key to your CRM Connection settings:
- Navigate to
> Settings.
- Select CRM Settings from the left-hand sidebar.
- Choose Add a new CRM integration if required. Select the CRM from the drop-down list to start setting up the integration.
- Or, if the integration is already in the list, click Edit Settings next to its entry.
- In CRM Connection Settings, add the URLs provided by your CRM. Each CRM works differently. Refer to the implementation guide for your specific CRM for more directions on how to add CRM-specific security keys.
- Click Save and Test CRM Connection to verify the information entered. You will see a message confirming whether the connection was successful or not.
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