About Contact Forms

Often, a contact form is used to gather consistent data from contacts reached through your marketing activities. 

You can direct contacts to sign up to receive communications from you with the contact registration form. Using this form has the following benefits:

• The contact form can be embedded on your website or referenced as a stand-alone page. See How to Advanced Email Editing > How to Create a Landing Page for CYO Emails.
• The contact form will also be used by default for any contact that clicks on an unsubscribe link in an email.
• The contact form includes options that allow contacts to choose how they opt in to communications from you - they can subscribe to all mailings, or only to selected mailing lists.
• You can choose which fields you want to capture - general contact fields or your own custom fields. For more information, see Contact Fields.
• You can assign a contact (mailing) list to the form, to ensure that respondees/subscribers are added to the relevant distribution. Contacts can also subscribe to any of the mailing lists, when choosing their opt-in requirements.
  • Using this feature will allow you to target people with whom you engage.
  • You may want to name the lists something like "Newsletters", to indicate the kind of content the user is subscribing to.
• You can preview and view the form prior to sending it to your customers.

• You can add CAPTCHA to this form.

  Using a CAPTCHA on a form is a way to tell humans and machines apart. Using CAPTCHA improves the data gathered from the contact form.

  For more information, see Add reCAPTCHA to a Contact Form.

Before You Begin

To create the Contact form with CAPTCHA, you will first need to create a Contact Form and a Contact List.