You can configure your account so that only contacts who have been marked as Authorized to receive communications will receive emails you send from the portal. This is a best practice for creating clean GDPR compliant mailing lists. Learn more about Sender Permissions and Best Practices for Contact Lists.
Once you've set up this global setting for your account, you can choose the opt-in level of new contacts:
Individual contacts
- Confirm that opt-in authorization has already been received for the contact.
- Send an email to the contact, asking them to subscribe to your communications.
- Opt the contact out of email communications.
Contacts added to a contact list
- Confirm that opt-in authorization has already been received for all new contacts in the list
- Send an email to all new contacts, asking them to subscribe to your communications.
Before You Begin
Important
If you choose to send an opt-in email, all eligible contacts will receive it. The email will be sent on the nearest hour to the request to send time - 10:00, 11:00, 12:00, etc. Do not proceed if you are not ready for your contacts to receive the opt-in email.
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